FlashX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. Information We Collect
Personal Information
Account Information: Name, email address, phone number
Identity Verification: BVN or NIN number, verified personal details from identity provider
Financial Information: Bank account details, transaction history
Session Data: IP address, login timestamps, session activity
Biometric Data: Fingerprint or facial recognition data is stored locally on your device only and never transmitted to our servers
2. How We Use Your Information
Service Provision
Process cryptocurrency transactions and trades
Execute bill payments and money transfers
Manage your digital wallet and account balance
Provide customer support and resolve issues
Security and Compliance
Verify your identity and prevent fraud
Monitor transactions for suspicious activity
Comply with applicable laws and regulations
3. Information Sharing
We do not sell your personal information. We may share information with:
Payment Services: For bank transfers and deposits
Cryptocurrency Services: For crypto trading and wallet management
Identity Verification: For KYC verification
Bill Payment Providers: For airtime, data, and utility payments
Legal Requirements: When required by law, court order, or to protect against fraud
4. Data Security
Encryption: All sensitive data is encrypted in transit and at rest
Biometric Protection: Fingerprint and facial recognition for app access
Secure Storage: Financial data stored in secure, compliant infrastructure
Access Controls: Strict employee access controls and monitoring
5. Your Rights
Access: View and update your account information
Portability: Request a copy of your personal data
Deletion: Request deletion of your account and personal data
Correction: Update or correct inaccurate information
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.
7. Children's Privacy
FlashX is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through the app or email.